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ROI of CyberScholar.com

Achieve Outstanding Results

Established in 1997, CyberScholar.com continues to grow each year in number of users, training engagements, and retail stores reached, with overwhelming approval by salespeople. This continued growth has resulted in high ROI for manufacturers who feature product training on the site – a study in 2006 showed up to a 20% increase in sales at stores using a product line’s CyberScholar.com training over stores where the training was not used.

Gain Salesperson Approval and Advocacy

According to surveys of salespeople judging the effectiveness of CyberScholar.com training:

  • 98% agree the training “will help me do my job better”
  • 97% agree they’d be more likely to recommend the product(s) featured
  • 98% agree they’d be better able to point out product features and accessories
  • 91% felt they’d increase their sales performance for the product by 10% or more, with 64% predicting an increase of 20% or more

Surveys weeks after salespeople took CyberScholar training confirm its lasting impact on brand advocacy:

  • 88% said they recommended the product since the training
  • 89% felt more comfortable discussing product features
  • 80% said the training had helped them overcome negative perceptions of the product

CyberScholar.com Growth Statistics

Year
Quiz Completions
Stores Reached
Unique Users
2010
-
-
-
2009
4,818,843
10,207
96,821
2008
4,149,595
10,137
78,760
2007
3,413,459
9,759
52,570
2006
2,551,326
8,529
43,416
2005
2,176,659
7,155
36,303

      

CyberScholar Engagements (Completed Quizzes) 2005-2009

        Completed quizzes in 2009 were up 16% over 2008.

CyberScholar Stores Reached 2005-2009

         Despite industry contraction, the number of stores reached in 2009 held steady.

CyberScholar Unique Users 2005-2009

The number of participating users in 2009 was up 23% over 2008..

 

Track Your Success in Real Time

Dedicated to demonstrating value for our clients, CCS provides an exclusive client extranet offering customized reporting of training activity so you can track your company’s results in real time. Monthly reports on participation are also provided, and program managers are available to assess results and make recommendations.

“The Nintendo Link, our custom training site on CyberScholar.com, has been a tremendous success in showcasing our products to the retail frontlines. We rely on CyberScholar.com to train the gaming industry.”

– John Moore, Director of Channel Marketing, Nintendo America

CyberScholar.com
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CEknowhow

CyberScholar.com hosts CEA's CEknowhow category training.

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